Thread: Ticket Fees

Lee - 4/13/2017 at 09:05 PM

I know I am probably preaching to the choir here but this seems crazy to me. Considering taking a train up to Milwaukee from Chicago next month to see Gov't Mule.

Tix are $38 general admission. So obviously $76 for a pair. Then the fees per ticket:

Ticket fee: $5.00
Sales Tax: $2.62
Historic Preservation Fee: $3.75 (Are you kidding me?)
Order Fee: $4.22 (This one was only once).

So my $76 order turner into $104.96.

I have to be there this weekend so I am going to stop in and ask about this but I kind of doubt I will get anywhere.

I guess they figure if you are willing to pay $38.00 to see a show you won't mind coughing up $52.48 each. I can see a lot of stuff in Chicago (obviously a more expensive city) for less than that. I can see blues here seven nights a week for five bucks.






porkchopbob - 4/13/2017 at 09:36 PM

quote:
I can see a lot of stuff in Chicago (obviously a more expensive city) for less than that. I can see blues here seven nights a week for five bucks.


Have you not paid to go to a concert in 30 years? I'm sure if Mule was playing a theatre in Chicago (they aren't), that theatre would charge the same old fees every other theatre charges. I'd pay to be in Milwaukee over Chicago, so you still come out ahead. You should go see Mule.

[Edited on 4/13/2017 by porkchopbob]


Lee - 4/13/2017 at 09:52 PM

quote:
quote:
I can see a lot of stuff in Chicago (obviously a more expensive city) for less than that. I can see blues here seven nights a week for five bucks.


Have you not paid to go to a concert in 30 years? I'm sure if Mule was playing a theatre in Chicago (they aren't), that theatre would charge the same old fees every other theatre charges. I'd pay to be in Milwaukee over Chicago, so you still come out ahead. You should go see Mule.

[Edited on 4/13/2017 by porkchopbob]


It was just an observation, a commentary I guess.

My point is simply that it seems excessive.

Kind of like I started the thread with.

And I have never heard of a Historic Preservation fee.





porkchopbob - 4/13/2017 at 10:07 PM

quote:
It was just an observation, a commentary I guess.

My point is simply that it seems excessive.

Kind of like I started the thread with.

And I have never heard of a Historic Preservation fee.



Eh, I guess I've accepted that a venue or ticket agency is going to tack on a good chunk onto a ticket price.

Considering The Fillmore East is gone and the lobby is a bank, I'll happily pay $4 to preserve our old, historic theatres. Pabst is a nice one (right around the corner from the Safe House!), I'm glad to see that bands are stopping there again. I hope you enjoy, Milwaukee is an underrated city.


Lee - 4/13/2017 at 10:09 PM

Yeah, I agree. It looks like a cool place. You should come up there. It's a Friday and I can always use a beer on you.


porkchopbob - 4/13/2017 at 10:17 PM

quote:
Yeah, I agree. It looks like a cool place. You should come up there. It's a Friday and I can always use a beer on you.


That would be rad. Bet I can get a cheap flight on United...

If you need any recommendations, let me know!


fast43 - 4/13/2017 at 10:34 PM

Lee, it sounds like you haven't been to a concert since Dickey was in the band....with Dan Toler


Lee - 4/13/2017 at 10:46 PM

quote:
Lee, it sounds like you haven't been to a concert since Dickey was in the band....with Dan Toler



I saw the Dickey band with Dan a couple of times. God Rest His Soul, Dan was a wonderful man. I have a letter he wrote to me and he didn't even know me.

Just out of the kindness of his heart.


CanadianMule - 4/13/2017 at 11:17 PM

quote:
Historic Preservation fee


Is that for the building or the age of the old farts going to the show?

I like the Ticket Fee. Imagine paying to go to a movie and having to pay an extra fee for going to the movie,

Drum Fee? If you don't pay then we will use a drum machine.
Light Fee? Otherwise you have to watch in the dark.
Sound Fee? Hey you can look but not hear a damn thing.


fast43 - 4/13/2017 at 11:49 PM

quote:

Light Fee? Otherwise you have to watch in the dark.



How some of these guys have aged you may not want to see them


CanadianMule - 4/14/2017 at 01:44 AM

quote:
quote:

Light Fee? Otherwise you have to watch in the dark.



How some of these guys have aged you may not want to see them


Then they charge you double to turn the lights back off.


fast43 - 4/14/2017 at 02:06 AM

quote:
quote:
quote:

Light Fee? Otherwise you have to watch in the dark.



How some of these guys have aged you may not want to see them


Then they charge you double to turn the lights back off.


If there's a will there's a way


jszfunk - 4/14/2017 at 11:53 AM

I get where you are coming from Lee and feel your pain. The extra fees are bogus. I have been priced out ages ago.

BUT Govt Mule is the best bang for your buck hands down, They have always been very reasonable and put on a great show.

Compared to TTB if you wanted a reserved seat it would cost you with fees 108.00 for a show here in Indy..ouch!!

Looked up a Mule show in St Louis coming up soon, with fees, general admiussion ,in front of the stage, 44.00. Sold!!!

Gov't Mule 6-11-1996 Lawrence, KS -Just Got Paid--Who Do You Love--Just Got Paid
https://youtu.be/V7UbFNjWEss


heineken515 - 4/14/2017 at 12:01 PM

I bitched about this awhile back when purchasing Brit Floyd tickets or "how two $35 tickets turn into $103" :

$35.50 per ticket, extremely reasonable, but -

Standard Adult Ticket

Ticket Price US $35.50 x 2
Facility Charge US $3.00 x 2
Service Fee US $9.60 x 2
SUBTOTAL US $96.20

Tickets/Items US $96.20

Order Processing Fee US $4.10 <-- not to be confused with Service Fee

Delivery via: Standard Mail: Allow 10 to 14 days for delivery US $3.50 <-- stamps are still under .50, right ?

TOTAL CHARGES US $103.80


PhotoRon286 - 4/14/2017 at 02:53 PM

Pre-order the new Mule cd and they want over $6 to mail it.


nebish - 4/14/2017 at 03:27 PM

Some of my recent online ticket purchases, the Metallica stadium tickets makes ABB Beacon tickets look like a bargain!

Mule - Red Rocks (ticketmaster)
ticket $39.95
convenience fee $14.10
standard mail fee $3.50
---------------------------
$57.55

I still like having the hard ticket mailed to me. This used to be a free option, but now as they push people towards print at home or electronic tickets they often charge for mail.

Paul Barrere and Fred Tackett - Kent Stage (ticketfly)
ticket $25 x 2
restoration fee $4
service fee $6
standard mail $3.50
--------------------------------------
$63.50

Metallica - Mile High Stadium (ticketmaster)
ticket $155 x 2
service fee $25.25 x 2
facility charge $4.00 x 2
order processing fee $4.05 x 1
standard mail FREE!
----------------------------------------
$373.55

Revivalists - Vilar Performing Arts Center (purchased through venue website)
ticket $42 x 2
internet service fee $4
order transaction fee $1
resort fee $4
will call/ std mail $2.50
----------------------------------------
$95.50



emr - 4/14/2017 at 03:38 PM

Sometimes tickets purchased at the Venue have lower fees; but when they are sold on site they are almost never released the first day of the sale. Irks the hell out of me


BillyBlastoff - 4/14/2017 at 04:51 PM

I often buy tickets from the box office. Definitely for MLB games. Often for concerts that I know won't sell out. For example, Trombone Shorty is coming to Richmond. There are pit seats available on line, but they are either the last seat to the far right or to the far left. Day of show I'm certain to get a great seat due to drops.

Of all the ticket fees mentioned, the only fee I don't mind is the historic preservation fee. Those fees saved Atlanta's Fabulous Fox Theatre. I spent five years working for the Georgia Trust for Historic Preservation and I fully believe in the importance of saving our beautiful historic landmarks. Lee, I can't imagine Chicago without the Chicago Theatre or without the Auditorium Theatre. I've seen great shows and toured both. Those buildings are really expensive to preserve.

The "service and convenience fees" are abject robbery initiated by low life scum sacks. They hurt the fans and ultimately hurt the artists. Overcharging to mail a ticket is also despicable.

My problem is I love live music and am often willing to pay a premium. I paid the fees for the upcoming Gov't Mule show at the Warner Theatre in D.C. and really don't mind. Mule is still a bargain. Warren and the boys will work their collective asses off to make sure the audience enjoys a stellar experience. Currently there are many tickets, mostly balcony, available for less than $40. There are some "premium" seats available for $180. I'm hoping those seats become available for less as we get closer to the show. I want to turn a couple of friends onto the show. I know they will have a great experience in the balcony but I'd rather seat them in the orchestra.

From the Pabst Theatre website:

"What is the Historic Preservation Fee?

A $1.50-3.75 per ticket fee that goes to the maintenance, protection and conservation of The Pabst Theater, Riverside Theater and Turner Hall Ballroom more info"

[Edited on 4/14/2017 by BillyBlastoff]


BillyBlastoff - 4/14/2017 at 04:55 PM

You can see pictures of the Pabst Theatre restoration here:

https://www.facebook.com/pg/PabstTheater/photos/?tab=album&album_id=101 52941758670426


BillyBlastoff - 4/14/2017 at 04:56 PM

I'd love to see the Mule in this space. I tip my hat to you Lee for investing your time and money in what will certainly be a memorable night.



[Edited on 4/14/2017 by BillyBlastoff]


bird72 - 4/14/2017 at 07:50 PM

A few months ago I paid more than 52 ea to see Mule in a field with zero comfort accommodations, with a metal building off to the side and a highway in the viewshed behind stage.

So with all due respect I don't understand the issue. I don't look at proportional allocations within the ticket cost, it is a 52 buck ticket. Then I equate it to what it took me to come up with that 52 bucks. And then I make a value decision on the money / entertainment exchange and if it is too disproportional to the value I get, then it is as they say, a conundrum. I paid way too much to see Neil two years ago and it was worth it, so it varies.

If the entertainers let me set ticket price, all would be ten bucks But they call the shots, right or wrong, in some fashion.


CanadianMule - 4/14/2017 at 09:45 PM

quote:
convenience fee $14.10


Convenient for who? LOL

This one always kills me as WTF does it even mean?


jszfunk - 4/14/2017 at 10:00 PM

quote:
quote:
convenience fee $14.10


Convenient for who? LOL

This one always kills me as WTF does it even mean?


Haha! Bought fell out of my seat. I guess it's convenient whose wallet is getting padded !I


absnj - 4/15/2017 at 03:08 AM

quote:
quote:
quote:

Light Fee? Otherwise you have to watch in the dark.



How some of these guys have aged you may not want to see them


Then they charge you double to turn the lights back off.


Don't laugh, when I used to exhibit at trade shows in Chicago, you had to pay an electrician to plug your display unit into the power source (which you paid for as well). Even if you did not ask to be unplugged, you got charged for it, and at time and a half if the show ended after 5PM.


nebish - 4/15/2017 at 12:52 PM

On ticket prices in general, I think I precisely know when everything changed.

I know alot of people remember when the best shows were like $10 or less to get in back in the day. The first year I started going to concerts was just 1993. That year I saw Neil Young, waited in line, got 4th row when tickets went on sale and it cost $30, don't know about the fees as they were probably on the torn off part of my stub. Saw some other shows, Smashing Pumpkins, STP all of those were cheap, under $20.

But then 1994 happened and Pink Floyd toured, hell froze over the Eagles toured, the Stones were on the road that year - and I have always thought that was the beginning of what we have now.


IPowrie - 4/15/2017 at 01:08 PM

quote:
I know I am probably preaching to the choir here but this seems crazy to me. Considering taking a train up to Milwaukee from Chicago next month to see Gov't Mule.

Tix are $38 general admission. So obviously $76 for a pair. Then the fees per ticket:

Ticket fee: $5.00
Sales Tax: $2.62
Historic Preservation Fee: $3.75 (Are you kidding me?)
Order Fee: $4.22 (This one was only once).

So my $76 order turner into $104.96.

I have to be there this weekend so I am going to stop in and ask about this but I kind of doubt I will get anywhere.

I guess they figure if you are willing to pay $38.00 to see a show you won't mind coughing up $52.48 each. I can see a lot of stuff in Chicago (obviously a more expensive city) for less than that. I can see blues here seven nights a week for five bucks.








If you are there this weekend just buy the tickets from the box office. My guess is that you'd only pay the sales tax and preservation fee there.


bird72 - 4/15/2017 at 03:22 PM

Evidently convenience fee is an archaic charge going back to the days of "theater". It is for when you provide a ticket outside your normal method of selling, meaning box office is their method and mailing is an optional "convenience". Like you can walk up to box offices anymore, ha..... Had to Google this one, as curiosity got best.....


bird72 - 4/15/2017 at 03:24 PM

Also, owning a historic home, a historic fee for a vintage building would be the least offensive to me, although it could be argued it is their personal choice issue to own one.


Bhawk - 4/15/2017 at 04:07 PM

It's kinda funny that laws that demand an itemization of ticket fees actually cause more resentment.

If a ticket was $75 flat to begin with and you didn't have any idea what went into that $75, would you care as much?

Yes, I'm being completely facetious.


nebish - 4/15/2017 at 08:31 PM

quote:
It's kinda funny that laws that demand an itemization of ticket fees actually cause more resentment.

If a ticket was $75 flat to begin with and you didn't have any idea what went into that $75, would you care as much?

Yes, I'm being completely facetious.




Well, actually you have a point. I was just looking at my airline ticket to Denver this summer on Frontier:

Airfare: $65.12
Options $12.00 (seat, bags)
US Transportation Tax $4.88
Carrier Interface Charge $19.00
US 9/11 Security Fee $5.60
US Domestic Flight Segment Tax $4.10
Pittsburgh Passenger Facility Charge $4.50
-------------------------------------------------------
Total $115.20

Frontier didn't say the price was $65.12 on the first screen and then surprise me with everything else later. I knew right off the bat (minus my options), but didn't see any of the breakdown until the final screen.

Now rental car companies on the other hand, that is a pet peeve of mine. Most just show the car rental cost on the first page and hide all the taxes and fees until later in the booking process. Sometimes those taxes and fees are as much as the actual car rental!


joyful_noise - 4/16/2017 at 09:58 AM

One of the best commercials ever ...
https://www.youtube.com/watch?v=g-pYjARzp2w


joyful_noise - 4/16/2017 at 09:58 AM

I almost wish they would just post the final price, sometimes not knowing can be better than knowing.

[Edited on 4/16/2017 by joyful_noise]


Lee - 4/17/2017 at 08:34 PM

Appreciate the commentary. Again, it was just an observation. Couple of thoughts.

Why not just give the out the door price to begin with? Probably wouldn't even raise my question.

I don't think you can go to the box office of a venue and purchase tickets without them charging the fees. I used to do this years ago and they charge you now anyway.

The Historic Preservation fee thing gets me. I guess it's cool in a way in that it is doing something good if you appreciate that. Don Henley used to do that years ago when he had a fee to support Walden Woods if you wanted to buy a ticket. What if you aren't interested in this or that?

Regarding the Theatre, it is a cool place. Of course they were closed when I tried to ask them about it. Just Monday to Friday business hours.




bettyhynes - 4/17/2017 at 11:19 PM

Fortunately its still possible to get tickets with smaller fees. Recently saw Martin Barre band (who's reminiscent of earlier Tull) for $35 tickets with only a $6. fee for both. When we went to the United theatre for that ABB one off show(which we loved), the fees at the door were minimal and all the people who worked there were really nice. SunshineFest fees the 1st year in Ft Myers was minimal too,I think $5 for 2 tickets.(that was the best year too)

The smaller fees are out there but guess its just by luck once in awhile.

In the beginning days of a festival I think the fees are smaller but by the time it becomes known & successful-the fees skyrocket.

Those early festival & smaller venue shows are usually some of the best shows too,like it used to be in simpler times-only about the music & talent.


adhill58 - 4/18/2017 at 09:19 PM

About eight years ago I wanted to take my nephew to a Los Lobos show for his birthday. It was about three hours from home, so buying at the box office beforehand was out of the question. It was at a small college theatre that I was unfamiliar with, and I did not want to drive three hours with a seven year old kid to a sold-out show.

So.... I bit the bullet and decided to get the tix from Ticketmaster. The only Ticketmaster outlet near my job at the time was at Wal-Mart (separate complaint thread needed), so I head over there on my lunch break. The kid working the electronics desk looks up the tickets and tells me each one is $33 with a $15 service fee (45%). I almost walked out right then, but I had told my nephew we would do this for his birthday. I give my credit card, and the kid swipes it. The computer shows the tix purchased, but they don't print. I stood there for over 45 minutes while six different employees tried to figure out what the problem was, even had to call work and tell them I would be late from lunch. They eventually called Ticketmaster who told them they had had some computer problems. Finally got the tickets.

Then I told the Wal-Mart people that I wanted the convenience fee waived because of the hassle. They told me they were not authorized to do that. I called Ticketmaster and raised hell. I got transferred over and over up the chain - even to where I had to call certain people back during business hours the following day, etc.

Eventually had about seven hours wrapped up in five or six different phone calls when someone relented and said they would send me a Ticketmaster gift card with a $30 credit on it. Which they surprisingly did.

Nobody hates these fees more than I do, and I have gotten one of them back - it is not impossible. I had to argue that I was severely inconvenienced and therefore shouldn't be charged the convenience fee. But the spikes in blood pressure while on the phone with them probably took years off of my life.


jszfunk - 4/19/2017 at 11:51 AM

quote:
About eight years ago I wanted to take my nephew to a Los Lobos show for his birthday. It was about three hours from home, so buying at the box office beforehand was out of the question. It was at a small college theatre that I was unfamiliar with, and I did not want to drive three hours with a seven year old kid to a sold-out show.

So.... I bit the bullet and decided to get the tix from Ticketmaster. The only Ticketmaster outlet near my job at the time was at Wal-Mart (separate complaint thread needed), so I head over there on my lunch break. The kid working the electronics desk looks up the tickets and tells me each one is $33 with a $15 service fee (45%). I almost walked out right then, but I had told my nephew we would do this for his birthday. I give my credit card, and the kid swipes it. The computer shows the tix purchased, but they don't print. I stood there for over 45 minutes while six different employees tried to figure out what the problem was, even had to call work and tell them I would be late from lunch. They eventually called Ticketmaster who told them they had had some computer problems. Finally got the tickets.

Then I told the Wal-Mart people that I wanted the convenience fee waived because of the hassle. They told me they were not authorized to do that. I called Ticketmaster and raised hell. I got transferred over and over up the chain - even to where I had to call certain people back during business hours the following day, etc.

Eventually had about seven hours wrapped up in five or six different phone calls when someone relented and said they would send me a Ticketmaster gift card with a $30 credit on it. Which they surprisingly did.

Nobody hates these fees more than I do, and I have gotten one of them back - it is not impossible. I had to argue that I was severely inconvenienced and therefore shouldn't be charged the convenience fee. But the spikes in blood pressure while on the phone with them probably took years off of my life.



All that sounds painful ...ouch!!


absnj - 4/19/2017 at 06:06 PM

I think the "historic preservation" fee is bunk. I have bought tickets to shows at PNC/Holmdel (a summer shed venue) with "facility charges" added. Somewhere above, you will also see where this fee was added to someone's purchase.

Whether or not the venue is historic, the venue charges the producer/promoter a fee for use of the venue. There is no reason not to incorporate that fee into their rental charge. If the promoter wants to pass the fee along to the ticket buyers, so be it.


gina - 4/20/2017 at 11:39 PM

The new Nassau Coliseum is complete up here on Long Island. The parking fee is $40 unless you pay in advance then it is $20.


jszfunk - 4/21/2017 at 11:04 AM

quote:
The new Nassau Coliseum is complete up here on Long Island. The parking fee is $40 unless you pay in advance then it is $20.


$40 to park?!?!

I would be walking, no thanks.


emr - 4/21/2017 at 11:18 AM

quote:
quote:
The new Nassau Coliseum is complete up here on Long Island. The parking fee is $40 unless you pay in advance then it is $20.


$40 to park?!?!

I would be walking, no thanks.


I was there for Billy Joel. Not only is the fee akin to sodomy; but not even and lubricant. The county will no longer let the Marriott next door sell parking spaces (was always cheaper and quicker exit)


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